Tools and Reporting Analyst
In this role, you will be responsible for providing maintenance and support services, either directly to users of the systems or to service delivery functions. The role will support the Tools and Reporting Lead in bringing new automation solutions to streamline services offered to the force, as well as identifying service improvements to the Tools and Reporting portfolio. You will be required to find solutions to problems faced by the ICT department and the wider force, bringing greater efficiency, as well as getting involved in market leading technologies.
You will need to demonstrate:
- Good communication skills with a proven customer focused approach.
- Proactive attitude to work, self-motivated, with a can-do attitude.
- Ability to gather business requirements and translate into technical workflow.
- Knowledge of ServiceNow, specifically ITSM.
- Proven experience working with or on Enterprise level software.
If you have not held residency in the UK for the last 5 years, we will not be able to process an application from you.
If you have any questions about the job please email Tracy Ryder on Tracy.Ryder@thamesvalley.police.uk
If you are an ‘at risk’ member of staff, please apply directly to the At Risk Recruitment Mailbox with your REI form and do not submit your CV.
Please attach a CV to apply for this role
Please be aware that if this role is advertised as ‘internal’ you will only be able to access it through the link at the top of the page, it will not appear on the external job site. Therefore if you wish to refer to the advert at home you will need to copy the link.
If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 21758. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 15th September 2024.
Find out more about our roles here.
At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.
Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.
Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.
Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.
Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.
This opportunity is closed to applications.