Trainee IRB Operator

TVP Broad Band 2D
Band 2D, circa £19,759 per annum, rising to band 2E, £21,771 per annum on satisfactory completion of training courses and time in post, Plus 33.5% shift allowance for 24/7 rotating shift.
Full Time

The IRB Department provides a 24hr telephone/radio helpline to the Force and deals with real time requests from operational officers relating to ongoing incidents and enquiries. IRB operators work in small teams and are responsible for creating and maintaining accurate, timely and comprehensive criminal records on the Police National Computer (PNC). They are also skilled at the in depth researching of a wide range of applications including Social Media, Police National Database, Niche, National Firearms Licensing System (NFLMS) and Driver Validation System (DVS) and then disseminating the relevant information. The IRB is a busy, pressurised environment with the work both challenging and rewarding for its staff.


You will be educated to a good standard including excellent numeric and literacy skills which must be evidenced in your application form. Attention to detail and accuracy is essential, whilst using your own initiative to analyse and resolve problems when they arise. You must be highly self motivated, have the ability to work as part of a busy team under pressure and be flexible in your approach to working tasks and hours. You should have experience of and the ability to use computers with a wide variety of IT applications and a proven ability of inputting data accurately and quickly.


You will work a three shift pattern, covering the 24hr period (07:00-16:00, 12:00–22:00, 22:00–07:00), to ensure that an effective and timely service is provided to support operational policing.


Applicants invited to interview will be asked to take a short typing test as part of the assessment process.


Along with all other posts in the Force Crime Department this role will require an enhanced level of vetting.



As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 22-30 days annual leave per annum pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.


If you have any queries please contact People Services Recruitment Department at quoting reference 17572. Please note that we are working from home and will endeavour to respond to your query as quickly as possible.


Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.


The closing date for enquiries and receipt of completed applications is 24th January 2021





Police Officers and Police Staff have access to a fantastic range of benefits, dependant on role, location and length of service. To view a full list of our benefits please click here


All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

At Thames Valley Police, we are committed to better reflect the communities that we serve.  We encourage applications from our under represented communities including all ethnic or religious backgrounds, LGBTQ+, women and those with disabilities.  

Within our organisation we have a number of active staff support networks.  We are proud to be a ‘Disability Confident’ Level 2 ‘Employer’ that is supported by RAMP – our dedicated reasonable adjustments process.   For more information, please visit our ‘Supporting You’ page on our website,

We are also proud to have a Positive Action and Engagement team who can provide support and guidance to anyone from a Black, Asian & Minority Ethnic background throughout the Police Officer recruitment process as well as advise on career development and progression.  They can be contacted via:  

Click here to read more about our commitment to valuing difference.

This opportunity is closed to applications.