Secondment/Fixed Term Contract for 12 months from start.

In this role the successful candidate will provide an effective and efficient support to the Criminal Justice Unit in respect of the decision making process for traffic collisions, allegations of poor driving and minor process reports.  This will include assessing and making contact with interested parties in the decision making process and actioning correspondence in respect of road traffic collision reports, minor process files and the administration of driver documents.  You will also investigate and respond to customers in processing and finalising cases, complaints and other queries to ensure fair and consistent decisions are applied in line with force procedures. 

You must be educated to A-Level standard or equivalent, ideally with a particular focus in law and procedures. You will have recent experience in decision making and file management with the ability to assimilate information, together with proven customer service skills to enable good communication at all levels.  Proven ability to prioritise, organise and manage your time effectively is essential together the ability to work unsupervised and as part of a team. 

The hours are 37 hours per week to be worked:- 

Week 1 – 8.00am – 4.00pm Mon – Thurs, 8.00am – 3.30pm on a Friday

Week 2 – 9.00am – 5.00pm Mon – Thurs, 9.00am – 4.30pm on a Friday 

If you are a permanent member of staff applying for this role, please note it will be offered on a secondment basis. Important: All secondments are assumed supported and that your line manager and Head of Department/Commander or Deputy are aware of your intention to apply. If the secondment is not supported then a strong business rationale must be sent to RecruitmentPoliceStaff@thamesvalley.police.uk quoting the reference number for the role. 

Please note: Shift allowance, on-call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment. 

Please be aware that if this role is advertised as ‘internal’ you will only be able to access it through the link at the top of the page, it will not appear on the external job site. Therefore if you wish to complete the form at home you will need to copy the link. Please do not forward this link to external candidates. If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 21154. We will endeavour to respond to your query as quickly as possible. 

If you are an ‘at risk’ member of staff, please apply directly to the At Risk Recruitment Mailbox with your REI form and do not complete the online application. 

Please use Google Chrome when completing your application, wherever possible, as this will enhance performance. 

The closing date for enquiries and receipt of completed applications is Sunday 14th April 2024.