Service Improvement Analyst
INTERNAL/EXTERNAL VACANCY
This is an exciting opportunity to join a new unit that has a responsibility for delivering service improvement across the Force for the benefit of the public. In the role you will analyse the Force’s effectiveness in managing demand, identifying and managing risk and delivering a quality of service. This will involve analysing processes and practice across a number of business areas and producing briefing papers and presentations incorporating your key findings and inferences for use in service improvement review meetings. You will then work with the Service Improvement Advisors to facilitate improvements.
Proven research and analytical skills with the ability to think strategically and problem-solve is essential to the role. You will have a degree and / or experience of analysis in a police or similar environment. You will need excellent report-writing and presentation skills and substantial experience of using Microsoft Office. You will also be highly motivated, with the ability to plan, manage and prioritise your own workload as you will be working to tight deadlines.
Knowledge of a range of areas of policing and a professional qualification in analysis is desirable but not essential.
If you have any queries please contact People Services Recruitment Department on 0845 2 66 66 77 (internal 301 6500) quoting reference 13848.
The closing date for enquiries and receipt of completed applications is Sunday 17th December 2017.
At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.
Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.
Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.
Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.
Valuing Difference. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. Learn more about how we are Valuing Difference.
Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.
This opportunity is closed to applications.