Enquiry Officer - Fixed Penalty Support Unit

Criminal Justice
TVP Broad Band 3F
Band 3F, circa £24,782 per annum, plus benefits
Full Time


In this role you will investigate, obtain and prepare reports on traffic related matters in line with legislation, force policies and procedures and make recommendations in order to assist the decision maker on appropriate disposal of case papers. The post holder will also be required to attend court to give evidence in relation to prosecution. 

You will be educated to A-Level standard or equivalent with proven customer service skills and the ability to engage effectively with people at all levels. The ability to work quickly and accurately under pressure is essential as well as the ability to learn and use IT packages effectively. You will be able to prioritise and manage your own time, have recent and relevant experience in an investigator type role together with an understanding of relevant legislation. 

You must have the capability to travel to different locations across the force; due to this a full UK driving licence is considered essential. 

The working pattern is 37 hours per week, Monday to Friday, based on a two-week working pattern of 0700 – 1500 (Week 1) and 0900 – 1700 (Week 2). 

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 22-30 days annual leave per annum pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link. 

If you have any queries please contact People Services Recruitment Department on 0845 2 66 66 77 – Option 1 (internal 301 6500) quoting reference 17424. 

Please use Google Chrome when completing your application, wherever possible, as this will enhance performance. 

The closing date for enquiries and receipt of completed applications is Sunday 22nd November 2020. 


Police Officers and Police Staff have access to a fantastic range of benefits, dependant on role, location and length of service. To view a full list of our benefits please click here


All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

Thames Valley Police serves diverse communities; to truly reflect this, we are keen to recruit people from Black, Asian and other minority backgrounds. We value the knowledge and experiences that individuals bring from different cultures and welcome any contributions that can enhance the services we deliver to the public.

We believe in investing in all of our people, and run tailored Positive Action Initiatives to support our colleagues from underrepresented backgrounds in their personal and professional development, ensuring everyone has a level playing field to succeed, progress and feel fulfilled in their careers.

This opportunity is closed to applications.