Counter Terrorism Policing South East (CTPSE) is a collaboration of the five South East police forces, and works with the UK Intelligence community to help protect the public and our national security.

To support this important work, CTPSE’s ICT Team are involved in a range of technical tasks from every day user support to the discovery and development of new bespoke specialist solutions for trailblazing technologies in policing.

The ICT Support Officer is responsible for resolving or coordinating timely responses to IT issues, thereby ensuring connectivity of technical systems and services is maintained across the unit.  You will also help identify common trends and issues to enable areas for investigation by engineers, act as point of contact for some technical facilities and support IT colleagues with day to day functions.

This is an excellent opportunity to join a small and dynamic team, where we can support your development and learning as you embrace new technologies.

You will have a good understanding of IT systems, ideally evidenced via previous work experience in an IT support function.  You should also have good communication skills and able to think logically in a fast paced environment.

It is essential that you have the flexibility to regularly travel across the South East region as need arises, and therefore a UK driving licence is essential.

Due to the nature of our work, security is of paramount importance to us and therefore it will be necessary to pass and maintain vetting level DV together with a number of enhanced security checks.  In order to achieve this, you must be a British National and have resided in the UK for the past ten years.  Exemptions may apply for overseas or other diplomatic service (with HM Government), and studying abroad.  

You can find more information about security vetting here. Please note that this role is part of a national, regional and local network and as a result you may be required to travel for business purposes mainly across the south east region and occasionally throughout the UK. Therefore, the successful candidate will require a full UK driving licence. 

You can find more information about security vetting here.

How to Apply

To apply, click on the “Apply” button below and submit your application before the closing date of Sunday 4 August 2024 at 23:55hrs. 

At CTPSE and SEROCU we are committed to reflecting the communities we serve, and welcome applications from people from all backgrounds. We welcome applications from those interested in part time and flexible working, and encourage applications from our under represented communities.

Our people say that benefits include a good work/life balance, a supportive and welcoming place to work and excellent terms including a generous pension scheme and annual leave entitlement.

If you have any questions about the role, please contact RecruitmentSE@thamesvalley.police.uk quoting the Job Reference number 21633. If you have applied for this role in the last six months, we respectfully ask that you do not reapply at this current time.

IMPORTANT: If you are already a Thames Valley Police (TVP) member of staff and you have been in your post for less than twelve months, your application must be supported by your line manager.  We will require written confirmation from your line manager in order to proceed.

Shift allowance, on-call or other job related allowances from your previous role will not be protected unless they are attached to the new role.

We reserve the right to close this vacancy if we receive a high volume of applications. Should you wish to apply for this post, we advise you to complete and submit your application form as soon as possible.

Please use Google Chrome or Microsoft Edge when completing your application, wherever possible, as this will enhance performance.