Tools & Reporting Lead
Exciting challenges lie ahead – new digital technologies and alternative ways of working are transforming the way we protect our communities and bring people to justice.
We recognise that continued training and professional development is important and we aim to continue to improve on your capabilities. TVP as an employer contribute 13.5% of pensionable pay into a member’s pension pot. You will enjoy a fantastic range of benefits including lifestyle discounts and positive work-life balance. You will be entitled to 30 days of annual leave per annum pro-rata for part time (plus Bank Holidays). Discover our department and what it’s like to work for us from our Information and Communication Technology - ICT page on the TVP Careers website.
In this role, you will be responsible for the development, BAU operational support, and availability of the Enterprise level specialist tools used to monitor and support the performance of the ICT environments. The role will support the Orchestration Strand and ICT department in bringing new automation solutions to streamline services offered to the force, as well as identifying service improvements to the Tools and Reporting portfolio. You will be required to find solutions to problems faced by the ICT department and the wider force, bringing greater efficiency, as well as identifying discrepancies in procedures.
You will need to demonstrate:
- Good communication skills with a proven customer focused approach.
- Proactive attitude to work, self-motivated, with a can-do attitude.
- Ability to gather business requirements and translate into technical workflow.
- Administrator experience on ServiceNow, specifically ITSM.
- Proven experience of delivering and orchestration/automation enhancements utilising enterprise tools within an organisation.
This role could be carried out remotely, with the occasional requirement for travel to Hampshire Constabulary and Thames Valley Police offices.
If you have not held residency in the UK for at least 12 months within the last 3 years, we will not be able to process an application from you.
If you have any questions about the job please email Tracy Ryder on Tracy.Ryder@thamesvalley.pnn.police.uk .
To apply please send your CV outlining your skills and experience in line with the job requirements to RecruitmentStaffICT@thamesvalley.pnn.police.uk quoting reference 17728. Information received in the body of the email will not be submitted for review.
If you have any queries please contact People Services Recruitment Department at Recruitmentstaffict@thamesvalley.pnn.police.uk quoting the job reference number. Please note that we are working from home and will endeavour to respond to your query as quickly as possible.
The closing date for enquiries and receipt of completed applications is Sunday 21st March 2021.
At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.
Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.
Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.
Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.
Valuing Difference. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. Learn more about how we are Valuing Difference.
Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.
This opportunity is closed to applications.