Network Engineer (Connectivity)

Information and Communications Technology (ICT)
Kidlington, Home Address (Hybrid)
TVP ICT 3R
Band 3R, up to £44,437 per annum dependent on skills, knowledge and experience plus 5% on-call allowance and other benefits.
Full Time - All roles are available for flexible working including job sharing and part-time unless there are legitimate operational / business reasons why this cannot be accommodated
Permanent

Exciting challenges lie ahead – new digital technologies and alternative ways of working are transforming the way we protect our communities and bring people to justice. We place a great deal of importance on the wellbeing of our staff. We have several professional departments providing help and support including a Welfare team. 

TVP as an employer contribute 13.5% of pensionable pay into a member’s pension pot. You will enjoy a fantastic range of benefits including lifestyle discounts, career performance related pay increases and positive work-life balance. You will be entitled to 24 days of annual leave per annum pro-rata for part time (plus Bank Holidays). Discover our department and what it’s like to work for us from our Information and Communication Technology - ICT page on the TVP Careers website. 

Technology Services is a function within the Joint ICT Department of Hampshire Constabulary and Thames Valley Police. We are responsible for keeping the blue lights on and delivering innovative solutions to ensure Police Officers and staff can access key services that allow us to stay online, connected and ahead of the game. We are looking for dynamic technologists to help support our next generation infrastructure environment. 

Working within our Infrastructure-as-a-Service (IaaS) team, you will be responsible for supporting different infrastructure platforms, and delivery mechanisms, including Cloud, IaaS and hybrid. Our network connectivity engineers are responsible for the provisioning, deployment, configuration and administration of network hardware and software. 

You will play a key role in supporting our business-as-usual initiative responsible for resolving technical issues, assist with lifecycle management of existing solutions and carry out routine housekeeping and maintenance checks to maximise system availability. You will apply functional knowledge and technical support to our various network offerings and contribute towards innovative solutions to our customers. 

Essential Skills 

  • Good troubleshooting skills to investigate, diagnose, and rectify issues relating to services in an enterprise environment. 
  • Able to achieve outcomes through influence and persuasion rather than through direct line authority. 
  • Good written and oral communication skills, customer focused, who is a flexible, adaptable, problem solver and able to work systematically within a team. 
  • Able to understand and articulate how the application of ICT technology impacts the organisation, business objectives and processes, ideally within policing or public sector. 
  • Able to interpret, and challenge network designs, and have strong communication skills including experience in communicating technical information to different target audiences. 
  • Ability to produce technical documentation including. 
  • Standard operating procedures
  • Knowledge base articles
  • Detailed troubleshooting documentation 
  • Experienced in the configuration and support of customer’s networks, and the utilisation of network management tools. 
  • In depth knowledge and having worked with one or more of the following technologies/areas. 
  • Solarwinds (monitoring)
  • Osirium (3rd party access)
  • Microsoft Azure (networking)
  • Juniper JUNOS
  • Cisco IOS
  • Infoblox 
  • Must have the capability to travel to different locations across both Forces and undertake all assignments in a timely manner. For this reason, a full UK driving licence is considered essential. 

Desirable technical skills: 

  • Practical experience working with third parties (ISP’s or vendors) to manage a corporate network infrastructure. 
  • Experienced in working with different infrastructure voice technologies including Avaya CS1000, Avaya CM, Avaya AACC6/7, Cisco Telepresence and other VOIP PBX/contact centre exposure.

 

If you have not held residency in the UK for the last 5 years, we will not be able to process an application from you. 

To apply please send your CV outlining your skills and experience in line with the job requirements to RecruitmentStaffICT@thamesvalley.police.uk quoting reference 19818. Information received in the body of the email will not be submitted for review. 

The closing date for enquiries and receipt of completed applications is Monday 2nd January 2023.

At Thames Valley Police (TVP) we work together to protect our communities.  Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission.  As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.

Working Smart.  You will be joining an organisation that strives to improve every day.  In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce. 

Supporting You.  Your wellbeing and safety is at the heart of all we do.  Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives.  We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with.  We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card.  Learn more about how we will be Supporting You.

Developing YouWe promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential. 

Valuing Difference.  We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference.  Learn more about how we are Valuing Difference.    

Vetting.  All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

This opportunity is closed to applications.