Working in policing has never been more challenging as we work together to make our communities safer. This is your opportunity to take on a role with pride and confidence, inspiring change in our communities. Exciting challenges lie ahead – new digital technologies and alternative ways of working are transforming the way we protect our communities and bring people to justice.

TVP as an employer contribute 13.5% of pensionable pay into a member’s pension pot. You will be entitled to 30 days of annual leave per annum pro-rata for part time (plus Bank Holidays).

As Service Introduction Lead you will be responsible for the professional introduction and transition of ICT Projects into live service including assets, resources, and services within scope. You will ensure that service introductions are well managed and controlled to ensure ICT service lines are able to deliver according to designs. You will be required to work with the wider ICT and operational policing departments to deliver quality solutions in line with business requirements. We recognise that professional progress is important and in this role, you will have the opportunity for continuous development.

You will be able to demonstrate:

• Enterprise level experience in ICT Service Design, Transition/Introduction Management, having managed ICT transition projects in a similarly complex environment using an industry recognised approach such as PRINCE 2 and/or ITIL.
• Excellent written and oral communication skills, customer focussed, team-worker, who is a flexible, adaptable, problem solver and able to work systematically and with little direct supervision.
• Proficient in Project Management - Principles, methods, techniques and tools for the effective management of a programme of projects and related activities through to the successful achievement of planned business benefits.
• An industry wide understanding of IT Architecture, Networks, Cloud Technologies & Infrastructure.

If you have not held residency in the UK for at least 12 months within the last 3 years, we will not be able to process an application from you.

If you have any questions about the job please email Tracy Ryder on Tracy.Ryder@thamesvalley.pnn.police.uk

To apply please send your CV together with a cover letter explaining your reasons for wanting to work with Thames Valley Police and why you feel you are suitable for the role in line with the job requirements to RecruitmentStaffICT@thamesvalley.pnn.police.uk quoting reference 16740.

If you have any queries please contact People Services Recruitment Department on 0845 2 66 66 77 – Option 1 (internal 301 6500) quoting the job reference number.

We may not always wait until the job advert closes to review and progress applications so we suggest that you submit your CV as soon as possible to avoid disappointment! Please be aware that due to the current circumstances, interviews may be conducted via telephone or video conferencing.