Service Improvement Advisor

Governance and Service Improvement
Kidlington
TVP Broad Band 3H
Band 3H, circa £30,581 per annum. Progression based on performance, plus benefits
Full Time
Permanent

INTERNAL/EXTERNAL VACANCY

This is an exciting opportunity to join a unit that has a responsibility for delivering service improvement across the Force for the benefit of the public. In this role you will work to strategically facilitate the delivery of identified service improvement opportunities, in particular reducing demand, improving quality of service and the identification and management of risk. You will work with the Service Improvement Analysts to share expertise on specialist areas of policing.      

You will be educated to degree level and/or have experience in a police or similar environment. Proven research and problem solving skills are required with the ability to think strategically and demonstrate a methodical approach and a high level of detail. Excellent interpersonal skills are required with the ability to negotiate and influence others. You will need excellent report-writing and presentation skills and substantial experience of using Microsoft Office.   You will also be highly motivated, with the ability to plan, manage and prioritise your own workload as you will be working to tight deadlines. A full driving licence is considered essential as capability to travel across the Force is required in order to undertake assignments in a timely manner and work flexibly.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 22-30 days annual leave per annum (plus Bank Holidays), flexible working conditions, performance related pay increases, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.

If you have any queries please contact People Services Recruitment Department on 0845 2 66 66 77 – Option 1 quoting reference 16068.

The closing date for enquiries and receipt of completed applications is Sunday 25th August 2019.

At Thames Valley Police (TVP) we work together to protect our communities.  Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission.  As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.

Working Smart.  You will be joining an organisation that strives to improve every day.  In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce. 

Supporting You.  Your wellbeing and safety is at the heart of all we do.  Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives.  We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with.  We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card.  Learn more about how we will be Supporting You.

Developing YouWe promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential. 

Valuing Difference.  We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference.  Learn more about how we are Valuing Difference.    

Vetting.  All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

This opportunity is closed to applications.