Change & Configuration Manager
We live in the most challenging of times, where the responses to protect our communities is becoming ever more complex for the Police. From emerging technologies such as drones, self-driving vehicles, facial recognition, etc. the Police are constantly adapting to address new and established forms or crime and this requires having modern systems that provide round the clock support and services to the public and Police.
Do you wish to have a career that could have a real and positive impact on the public by supporting the Police?
Do you proactively manage, seek, challenge and verify information?
Do you respond positively and proactively to sudden and urgent challenges?
If so, there is a tremendous opportunity to join Thames Valley Police and Hampshire Constabulary Joint ICT Unit as the Change and Configuration Manager where you will have the chance to apply and develop your skills in a supportive and flexible environment. Discover our department and what it’s like to work for us from our Information and Communication Technology - ICT page on the TVP Careers website.
The Role
The overall purpose of the role is to implement and deliver, with overall responsibility and ownership, the ITIL Change & Configuration Management processes across the Hampshire Constabulary and Thames Valley Police. Focusing upon the delivery of Change and Configuration design and governance, and managing the Change and Configuration processes to ensure maximum availability and performance of production systems and services.
The Essentials
- Professionally qualified in ITILv3/v4 Change and Configuration Management.
- Proven experience working within and managing a Change & Configuration Management function at Enterprise scale (55,000 ci’s).
- Experienced in leading and hosting the Change Advisory Board and change framework.
- Experienced in defining, developing, and governance of a Configuration Management function
- Excellent communications skills, both written and oral, including presentation skills.
- Ability to engage with all levels of organisation and produce desired results.
- Demonstrable skill and knowledge for designing and implementing ITILv3/v4 and ISO 20000/1 aligned processes.
- Must have capability to travel to different locations across both Forces and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason a full UK driving licence is considered essential.
This role will be carried out remotely, with the occasional requirement for travel to Hampshire Constabulary and Thames Valley Police offices.
TVP as an employer, contribute 13.5% of pensionable pay into a member’s pension pot. You will be entitled to up 30 days of annual leave per annum (pro rata for part time), plus Bank Holidays.
If you have not held residency in the UK for the last 5 years, we will not be able to process an application from you.
To apply please send your CV outlining your skills and experience in line with the job requirements to RecruitmentStaffICT@thamesvalley.police.uk quoting reference 19384. Information received in the body of the email will not be submitted for review.
The closing date for enquiries and receipt of completed applications is Sunday 12 February 2023.
At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.
Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.
Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.
Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.
Valuing Difference. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. Learn more about how we are Valuing Difference.
Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.
This opportunity is closed to applications.