Administrative Support Officer

Local Policing and Resilience
TVP Broad Band 3F
Band 3F, circa £23,243 per annum. Progression based on performance, plus benefits.
Full Time

The overall purpose of the role is to provide a comprehensive, flexible, efficient and effective support service, often of a highly confidential nature, to the Head of Department/Senior Management Team within the Tasking & Resilience Department. You will prepare files for meetings, take accurate minutes and distribute them. You will respond and resolve queries notifying the Head of Department or members of the Senior Management Team of any matters requiring urgent attention and manage their diaries effectively.


You will be a confident communicator at all levels with a good standard of education, have an ability to take minutes having attained RSA III or equivalent and may be working towards or attained NVQ Customer Service level 2 or equivalent. You will have proven interpersonal skills and the ability to promote professional working relationships with personnel at all levels. This skill will have been developed in a demanding office environment where they will have regularly demonstrated discretion, tact and diplomacy, multi-tasking, enthusiasm, initiative, and flexibility. An ability to work to deadlines, handle diverse information, manage a substantial workload and solve problems with minimum supervision is essential as well as an ability to work on own initiative. You will have recent experience in accuracy of data, proven skills in problem-solving, planning, prioritising and organising and events with the ability to influence at the appropriate level to ensure relevant processes are maintained and agreed disciplines are followed. Experience in MS Applications and Outlook is also required.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 22-30 days annual leave per annum (plus Bank Holidays), flexible working conditions, performance related pay increases, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.

If you have any queries please contact People Services Recruitment Department on 0845 2 66 66 77 – Option 1 (internal 301 6500) quoting reference 15863.

The closing date for enquiries and receipt of completed applications is Sunday 23rd June 2019.


Police Officers and Police Staff have access to a fantastic range of benefits, dependant on role, location and length of service. To view a full list of our benefits please click here


All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

Thames Valley Police serves diverse communities; to truly reflect this, we are keen to recruit people from Black, Asian and other minority backgrounds. We value the knowledge and experiences that individuals bring from different cultures and welcome any contributions that can enhance the services we deliver to the public.

We believe in investing in all of our people, and run tailored Positive Action Initiatives to support our colleagues from underrepresented backgrounds in their personal and professional development, ensuring everyone has a level playing field to succeed, progress and feel fulfilled in their careers.

We will consider applications from flexible workers and look for job share opportunities where possible.

This opportunity is closed to applications.