Governance Manager (OPCC)
INTERNAL/EXTERNAL VACANCY
In this role you will support the Head of Governance and Compliance in servicing a caseload of complaints and other matters to ensure the PCC is able to effectively discharge their statutory functions in an appropriate and timely way.
Duties will include managing appropriate office systems, policies and processes to ensure the effective handling of complaints. Managing Freedom of Information Act requests and Subject Access Requests from members of the public and organising and managing police appeal tribunal processes in accordance with the Police Appeals Tribunals Rules.
The successful candidate will be educated to degree level or equivalent and/or proven capability and experience of operating in a similar role and at a similar level of responsibility i.e. to be able to work unsupervised on their own initiative. You will have experience of processing matters in accordance with a legal regime and/or set policies and procedures, including recording of information, researching and applying the relevant standards and responding to parties accordingly. The ability to be able to interpret and implement legislation and statutory guidance and maintain confidentiality is required together with having interpersonal skills of a very high standard and being highly motivated, able to work alone or as part of a team. You will be proficient in Word, Excel, PowerPoint and Outlook. Specific knowledge of regulations and relevant legislation relating to the national police complaints system, Freedom of Information Act and Data Protection legislation is required. An understanding of the role of PCCs in relation to policing, community safety and the criminal justice system and the statutory basis underpinning those relationships is required.
The proposed interview dates for this role are 21st and 22nd December 2021.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 22-30 days annual leave per annum pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.
If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 18488. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 5th December 2021.
At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.
Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.
Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.
Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.
Valuing Difference. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. Learn more about how we are Valuing Difference.
Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.
This opportunity is closed to applications.