Systems Engineer (IaaS)

Information and Communications Technology (ICT)
Kidlington, Southampton
TVP ICT 3R
Band 3R, up to £44,437 per annum dependent on skills, knowledge and experience, plus 5% on-call allowance and other benefits.
Full Time
Permanent

Exciting challenges lie ahead – new digital technologies and alternative ways of working are transforming the way we protect our communities and bring people to justice. We recognise that continued training and professional development is important and we aim to continue to improve on your capabilities. 

TVP as an employer contribute 13.5% of pensionable pay into a member’s pension pot. You will enjoy a fantastic range of benefits including lifestyle discounts, career performance related pay increases and a positive work-life balance. You will be entitled to 22 - 30 days of annual leave per annum pro-rata for part time (plus Bank Holidays). Discover our department and what it’s like to work for us from our Information and Communication Technology - ICT page on the TVP Careers website

Technology Services is a function within the Joint ICT Department of Hampshire Constabulary and Thames Valley Police. We are responsible for keeping the blue lights on and delivering innovative solutions to ensure Police Officers and staff can access key services that allow us to stay online, connected and ahead of the game. We are looking for dynamic technologists to help lead the technical delivery and support of our next generation infrastructure environment. 

As a Systems Engineer within the Infrastructure as a Service (IaaS) team, you will be responsible for the configuration and support of on premise and cloud based platform technologies such as VMware and Azure. 

Your role is to support our business as usual initiative, ensuring regular maintenance activities are carried out and completed on time, and to support the delivery of agreed service levels within the ITIL Framework. You will possess excellent problem solving skills to investigate, diagnose and rectify issues relating to infrastructure services. 

Professional skills required: 

  • Demonstrate excellent troubleshooting skills to investigate, diagnose, and rectify issues relating to Infrastructure Services.
  • Able to understand and articulate how the application of ICT technology impacts the organisation, business objectives and processes, ideally within policing or public sector.
  • Able to achieve significant outcomes through influence and persuasion rather than through direct line authority.
  • Effective written and oral communication skills, customer focused, who is a flexible, adaptable, problem solver and able to work systematically within a team and with little direct supervision.
  • Must have capability to travel to different locations across both Forces and undertake all assignments in a timely manner.

 

The essential technical skills required: 

  • Practical experience in the support and maintenance of a large Windows Server estate, in a multi-domain environment, hosted on VMware vSphere and Microsoft Azure.
  • Good understanding of server hardware and physical server configuration.
  • Practical experience of operating system build processes, including VMware templates, physical servers and Azure hosted servers.
  • Operational experience of securing Microsoft Windows Server and the associated compliance reporting.
  • Practical experience of interpreting Active Directory Group Policy.
  •  Must have strong communication skills including experience in communicating to different levels.
  • Ability to produce high quality technical documentation including;
    • Standard operating procedures
    • Knowledge base articles
    • Detailed troubleshooting documentation
  • Experience working in an ITIL focussed environment with a good understanding of the incident, service request and change management processes.

Desirable technical skills:

  • Operational experience of Tenable.sc and/or Symantec Data Center Security

This role could be carried out remotely, with the occasional requirement for travel to Hampshire Constabulary and Thames Valley Police offices. 

If you have not held residency in the UK for the last 5 years, we will not be able to process an application from you. 

If you have any questions about the job please email Tracy Ryder on Tracy.Ryder@thamesvalley.police.uk 

To apply please send your CV outlining your skills and experience in line with the job requirements to RecruitmentStaffICT@thamesvalley.police.uk quoting reference 18317. Information received in the body of the email will not be submitted for review. 

If you have any queries please contact the ICT Recruitment team at Recruitmentstaffict@thamesvalley.police.uk quoting the job reference number. We will endeavour to respond to your query as quickly as possible. 

The closing date for enquiries and receipt of completed applications is Sunday 27th March 2022.

At Thames Valley Police (TVP) we work together to protect our communities.  Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission.  As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.

Working Smart.  You will be joining an organisation that strives to improve every day.  In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce. 

Supporting You.  Your wellbeing and safety is at the heart of all we do.  Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives.  We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with.  We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card.  Learn more about how we will be Supporting You.

Developing YouWe promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential. 

Valuing Difference.  We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference.  Learn more about how we are Valuing Difference.    

Vetting.  All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

This opportunity is closed to applications.