ICT Support Officer

Business Support, Counter Terrorism Policing South East (CTPSE)
Near M4 Junction 12
£23,400 per annum.
Full Time

An exciting opportunity has arisen to play a key role in the development of a new ICT Team embedded within Counter Terrorism Policing in the South East (CTPSE).

Counter Terrorism Policing South East (CTPSE) is a collaboration of the five South East police forces, and works with the UK Intelligence community to help protect the public and our national security by preventing. Deterring and investigation terrorist activity. The unit is in the process of setting up a new ICT team, and we are really pleased to advertise the opportunity to form part of this new and exciting team.

In this role you will log IT issues for staff working across five regional forces, reviewing data to identify trends or issues worthy of investigation. You will be a central point of contact for CTPSE staff as well as contractors and those requiring access to Technical Equipment Rooms (TERs). In this role you will be responsible for resolving or coordinating appropriate responses to IT issues in order to ensure that CTPSE remains connected, and able to deliver this vital service.

The successful candidate will have demonstrable experience of supporting and maintaining core infrastructure solutions including key desktop environments such as Windows 10. You will have experience in planning, designing, building and delivering these solutions, and are comfortable working without direct supervision. It is essential that you have the flexibility to travel across the South East region as need arises, and therefore a UK driving licence is considered essential.

CTP SE is committed to becoming the most diverse team in the South East. We encourage interest and applications from candidates of all backgrounds and particularly welcome applications from female and BAME (black, Asian and minority ethic) candidates to enable us to truly reflect the communities we serve.

Due to the role requirements, it is essential that the post holder be prepared to be security cleared to Developed Vetted (DV) level.

Furthermore, due to the nature and sensitivity of work carried out we require that candidates not only hold this vetting level but that they also undertake additional security clearances which include additional nationality checks. This post is therefore restricted to UK nationals. This is line with government requirements, supported by Cabinet Office policy and Section 82(2) to (4) of the Police Reform Act (2002), and is for the purpose of safeguarding national security, to ensure that any potential vulnerabilities are identified at an early stage.

This role is part of a national, regional and local network and as a result you will be required to travel for business purposes. This may include travel across the UK and is not limited to the south east. You will be asked to demonstrate flexibility regarding working hours in line with operational demand and occasionally this may require working away from home.

Please submit an application for this role via the Thames Valley Police careers page. Applications must be submitted by the closing date of 23:55hs on Monday 17 August 2020.

For further information please email RecruitmentSE@thamesvalley.pnn.police.uk quoting Job Ref: 17130.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post we advise you to complete and submit your application form as soon as possible.



Police Officers and Police Staff have access to a fantastic range of benefits, dependant on role, location and length of service. To view a full list of our benefits please click here


All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

Thames Valley Police serves diverse communities; to truly reflect this, we are keen to recruit people from Black, Asian and other minority backgrounds. We value the knowledge and experiences that individuals bring from different cultures and welcome any contributions that can enhance the services we deliver to the public.

We believe in investing in all of our people, and run tailored Positive Action Initiatives to support our colleagues from underrepresented backgrounds in their personal and professional development, ensuring everyone has a level playing field to succeed, progress and feel fulfilled in their careers.