Team Leader - Witness Care Unit

Criminal Justice, Witness Care Unit
TVP Broad Band 3G
Band 3G, circa £27,953 per annum, plus benefits
Full Time


Location: Royal Berkshire Fire Headquarters, Calcot, Reading 

In this role the successful candidate will manage the day to day line management and supervision of Witness Care Officers to ensure the department functions efficiently and effectively. You will be managing workloads and ensuring that the interface between the police and external contacts is supportive of providing the highest possible quality of service to victims and witnesses.

You will need to have proven ability of a supervisory role in a customer focused environment, together with practical experience of analysing and managing performance. Strong interpersonal skills with the ability to communicate clearly and concisely both verbally and written is considered essential, together with proven time management and organisational skills. Experience of intermediate level MS Office IT (including Word and Excel) and a full UK driving licence is also considered essential. 

Interviews for this role will commence from 26th October onwards.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 22-30 days annual leave per annum pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link. 

If you have any queries please contact People Services Recruitment Department on 0845 2 66 66 77 – Option 1 (internal 301 6500) quoting reference 17343. 

Please use Google Chrome when completing your application, wherever possible, as this will enhance performance. 

The closing date for enquiries and receipt of completed applications is Sunday 18th October 2020.


Police Officers and Police Staff have access to a fantastic range of benefits, dependant on role, location and length of service. To view a full list of our benefits please click here


All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

Thames Valley Police serves diverse communities; to truly reflect this, we are keen to recruit people from Black, Asian and other minority backgrounds. We value the knowledge and experiences that individuals bring from different cultures and welcome any contributions that can enhance the services we deliver to the public.

We believe in investing in all of our people, and run tailored Positive Action Initiatives to support our colleagues from underrepresented backgrounds in their personal and professional development, ensuring everyone has a level playing field to succeed, progress and feel fulfilled in their careers.

This opportunity is closed to applications.