Telematics and Insurance Co-ordinator

Chiltern Transport Consortium
Bicester, Home Address (Hybrid)
TVP Broad Band 3G
Band 3G, circa 33,821 per annum, plus benefits
Full Time
Permanent

Chiltern Transport Consortium (CTC) is an innovative cross-border collaborative service that provides a high quality fleet provision for seven police organisations nationally. As a long-standing collaboration, CTC, continues to grow, offering best value for money for all forces through continuing to deliver efficiency savings.

We are now looking to recruit a telematics and insurance co-ordinator to work within a small team to oversee the police motor claims and telematics systems, ensuring the smooth day-to-day running of all telematics and motor insurance functions. The role holder will be responsible for ensuring that all Police motor claims are recorded and handled appropriately through the force insurers, and ensuring maximum loss recovery is achieved for all non-fault vehicle incidents. Day-to-day you will be reviewing all incidents involving police vehicles, using your knowledge of the road traffic act and case laws to determine the most appropriate course of action and achieve positive outcomes for the forces. You will find synergy between insurance processes and the telematics system, and take responsibility for ensuring high standards in telematics provision, including arranging installation and service recalls, proactively identifying potential issues and rectifying this with the supplier, and utilising all outcomes of telematics to deliver efficiency savings and inform strategic decisions across all areas of policing.

The role is ideal for individuals that thrive in a busy, varied environment, where no two days are the same, using your own initiative to problem solve and find/propose solutions or new ideas. Experience in motor insurance and/or telematics systems will be an advantage, however is not essential, as support and training will be provided within the role. The successful candidate will be a strong self-starter, with the ability to work both independently and as part of a team. You will be inquisitive by nature, always seeking to understand the underpinning principles of tasks you are completing and using initiative to apply these principles to different scenarios. You will be experienced in building strong, working relationships with a variety of stakeholders (both internal and external) and communicating effectively both verbally and written. High attention to detail along with a 'get it right first time' mentality will be the core pillars to which you'll work, along with showing integrity and compassion in the work place. 

If you would like any further information around the role, please contact rebecca.mansfield@thamesvalley.police.uk.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.

If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 21831. We will endeavour to respond to your query as quickly as possible.

Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.

The closing date for enquiries and receipt of completed applications is Sunday 13 October 2024.

Find out more about our roles here.

#LI-Hybrid (for hybrid working)

 

At Thames Valley Police (TVP) we work together to protect our communities.  Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission.  As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.

Working Smart.  You will be joining an organisation that strives to improve every day.  In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce. 

Supporting You.  Your wellbeing and safety is at the heart of all we do.  Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives.  We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card.  Learn more about how we will be Supporting You.

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Vetting.  All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.